Forrester's Business Process And Application Delivery Forum 2010
Brian Porter, Business Process Professional and Andrea Davies, Application Development & Delivery Professional

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As an Application Development & Delivery or Business Process professional, your efforts not only serve the business but also empower your business to succeed despite rapid change. But every day brings faster-changing business dynamics. Empowered workforces are driving business process efficiencies without IT assistance. Impatient customers and constituents place greater demands on organizations, processes, and applications weighed down by decades of legacy. Business stakeholders seek growth with Lean and sustainable business processes while dealing with an unpredictable economic recovery. Sound daunting? It is. But this year’s Business Process And Application Delivery Forum prepares you to succeed by improving how you deliver breakthrough business value.

This Forum will arm you with the knowledge, insight, and practices you need to meet demanding expectations from your CEOs, COOs, CxOs, agency heads, and directors and deliver the kind of breakthrough and sustainable business value you know your organization must achieve.

Application Development & Delivery professionals will learn to:

  • Transform delivery organizations. See how organizations apply Lean and Agile to rethink how they align with and deliver against current and anticipated business strategies and demands.
  • Drive innovation. Learn how to improve delivery flow and drive software innovation to bring greater business differentiation and higher customer and constituent satisfaction.
  • Thrive in a dynamic business and technology world. Identify new practices and technologies that organizations use to design, deliver, and measure breakthrough and sustainable business value.

Business Process professionals will learn to:

  • Drive business process management into the organization. See how organizations embrace business process management (BPM) to deliver sustainable business value.
  • Empower employees to make change. Learn what skills, disciplines, and technologies organizations utilize to accelerate innovation and change.
  • Differentiate customer and constituent service experiences. Discover how organizations put the customer first to design and deliver breakthrough customer service and support processes.

Who Should Attend?

This Forum is Forrester’s annual meeting place to help those IT and business professionals focused on software and application development, program management, business process management, Lean strategies, and sustainability in both the public and private sectors to deliver technology-based breakthrough business value.

Interested in attending? Download a letter to request approval from your manager. [Word document]

Why Attend?

Forrester has been approved as an Authorized Provider by the International Association for the Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22101; (703) 506-3275.

ACTIONABLE ADVICE, TAILORED TO YOUR ROLE

Forrester’s Business Process And Application Delivery Forum will consist of three tracks — built on new research into the delivery of breakthrough business value using Lean initiatives, Agile development, and business process management (BPM) — designed to make you successful in your role.

  • Transforming Application Delivery — How Can You Run Your Software Delivery Shop Like A Business? This track will help prepare you to transform delivery organizations, processes, and technologies to rapidly deliver more innovative business value.
  • Embrace Business Process Management To Deliver Business Transformation. This track will answer how to embrace BPM practices, skills, and technologies to deliver business process innovation.
  • Getting Work Done In A Transformed Public Sector. Our government track will look at the role Agile systems integrators, BPM, integration, and case management play in tackling workloads.

BENEFITS OF ATTENDING

  • Compelling keynotes from leading executives on their experiences implementing Lean, Agile, and BPM; delivering increased business value; and achieving business transformation.
  • In-depth tracks on the challenges that matter most to your role.
  • Case studies showcasing success stories and lessons learned.
  • Daily peer-networking opportunities with attendees.
  • Insight into technology solutions from leading process and application vendors.

Event Information

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