Offering product comparisons is an effective way for financial services eBusiness executives to support sales, build trust, and offer customers an alternative to external price comparison Web sites. To gain these benefits, eBusiness executives need to develop more sophisticated product comparisons that highlight key product benefits, show the suitability of products for customer needs and situations, let users customize the comparisons, and combine product comparison with product selection.
TABLE OF CONTENTS
Customers Want Product Comparisons
Good Product Comparisons Are Customer Oriented And Customizable
Related Research Documents
This is an excerpt
Buy Risk-Free
Price: US $499
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client? Log in to read this document.