For longer than three years now, Forrester has been writing about the transformation from information technology (IT) to business technology (BT), a profound shift in the way that technology is sourced, implemented, operated, and leveraged for business value. With such seismic changes in the IT demand/supply dynamic, what are the implications for the governance of IT? Does BT require a new governance framework? The answer will depend on your perspective. Organizations that already have a robust and mature IT governance framework in place will see no real difference; however, organizations with incomplete or immature governance frameworks will find it difficult, if not impossible, to make a successful transition to BT.
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