Analyst's Photo Name and Title Contact information
Henry Dewing

Henry Dewing
Principal Analyst

Research Coverage

Communications Infrastructure, Convergence Services, Enterprise Collaboration, Fixed-Mobile Convergence, IP PBX, Information & Knowledge Management, Managed Telecommunications Services, Networking, Sales, Marketing, & Product Strategy, Site-To-Site Video/Videoconferencing Services, Tech Marketing Strategies, Tech Marketing Tools & Best Practices, Telecommunications Services, Unified Communications, Video & Teleconferencing

Research Focus

Henry advises tech industry Vendor Strategy professionals, predicting and quantifying growth and disruption in the technology industry. His expertise spans the development and adoption of unified communications and collaboration technologies, including the role of managed services, the telecom supplier landscape, and next-generation business models. Henry analyzes the growth drivers in markets like IP telephony, voice/data convergence, and fixed-mobile convergence in the context of changes in overall industry structure and the ever-closing gap between IT and telecom. He advises Vendor Strategy professionals on successful marketing and product approaches for unified communications and collaboration solutions.

Previous Work Experience

Prior to joining Forrester, Henry held senior management roles at Compaq, Intel, and Nokia, working to establish development and channel partnerships to deliver converged communications solutions. Before that, Henry worked in A.T. Kearney's communications industry practice, where he undertook projects to align strategy and operations at firms throughout the telecommunications market. Henry began his telecommunications career at Bell Atlantic, holding positions of increasing responsibility in operations, engineering, business planning, and corporate finance.

Education

Henry holds a B.S. in physics engineering and mathematics from Washington and Lee University and an M.B.A. from the University of Virginia.

Latest Research

Planned Research

Forrsights: Workforce Trends April 2012
Receive an alert when this document is published:  email    RSS


Communicating And Training For Service Management and Automation May 2012
Receive an alert when this document is published:  email    RSS


Communicate Your Mobile Operations and Security Strategy March 2012
Receive an alert when this document is published:  email    RSS


Communicate Your Workforce Computing Strategy July 2012
Receive an alert when this document is published:  email    RSS



Create A Research Alert

Forrester will alert you by email or RSS each time Henry Dewing publishes new content.

 Create A Research Alert

 Create An RSS Feed

Recent Media Citations
eWeek, "Avaya in Talks to Buy Radvision for Video Collaboration Report," December 13, 2011
Channel World (India), "Forrester: Enterprise Social Software To Become..." Dec. 5, 2011
CIO (UK), "Business Social Networking To Become £4 Billion Market," December 5, 2011
MIS Asia, "Forrester: Enterprise Social Software To Become A $6.4 Billion Market In 2016," 12/5/11
Network World (Spain)"Social Software Will Eclipse Conventional Collaboration Tools In 2014,"12/4/11
Computerworld (AU) "Forrester: Enterprise Social Software To Become A $6.4 Billion Market..."12/3/11