Analyst's Photo Name and Title Contact information
Mary Beth Kemp

Mary Beth Kemp
Vice President, Principal Analyst

Research Coverage

Consumer Packaged Goods, Corporate Strategy, Direct Marketing, Financial Services, Innovation Networks, Innovation Strategy, Marketing, Marketing & Advertising, Marketing Measurement, Professional Services, Sales, Marketing, & Product Strategy, Travel

Research Focus

Mary Beth contributes to Forrester's research offerings for CMO & Marketing Leadership professionals. She lends a global point of view on the challenges facing marketers — increasingly fragmented media, the pervasiveness of new technologies, changing consumer behavior, and the growing accountability of marketing. Her current research touches marketing strategy, integrated and ubiquitous marketing, and the changes required of advertising and of agencies. Mary Beth is based in Paris.

Previous Work Experience

Before joining Forrester, Mary Beth spent more than 20 years as an international marketer, advising and coaching blue chip brands and organizations. She has worked on both the client and agency side. Mary Beth was CRM director at Dassault Systèmes, designing and championing its customer-centric business strategy. She also chalked up 10 years in the Ogilvy network, in Paris and New York. There she developed interactive and relationship marketing strategies with Air France, IBM, Nestlé, and Unilever. She began her career in direct marketing working with clients American Express and AT&T.

Education

Mary Beth holds a bachelor's degree in journalism from Drake University.

Latest Research

Planned Research

Sustaining Customer Relationships Throughout the Customer Life Cycle February 2012
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Managing Your Portfolio of Brands in a Digital Age May 2012
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Transforming The Enterprise Around the Dots June 2012
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Did You Know?

Mary Beth loves food, wine, and cooking. She has a small kitchen but an enormous collection of cookbooks.

Languages Spoken

English, French


Mary Beth Kemp serves CMO & Marketing Leadership professionals.

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Recent Media Citations
Advertising Age CMO Strategy, "Conducting The Marketing Machine Like A Finely ...," Nov. 20, 2011
Stratégies (FRA), "Marketing Innovation Must Be Better Planned, And More Ambitious," July 8, 2010
Le Cercle Du Marketing Direct (FRA), "Are Luxury Clients On The Internet?," June 13, 2010
We Are Social (FRA), "Social Media: The Role Of The CMO," May 7, 2010
Gregory Pouy (FRA), "CRM And Buzzmonitoring Should They Not Be Connected?" January 19, 2010