Pascal MatzkeVice President, Principal Analyst
Customer Relationship Management, Go-To-Market Strategies, IT Services, Marketing & Advertising, Mergers & Acquisitions, Mergers & Acquisitions Best Practices, Mergers & Acquisitions Strategy & Restructuring, Offshore Services, Outsourcing, Packaged Applications, Partner & Affiliate Marketing, Partner Relationship Management, Partnership Best Practices, Partnership Strategies, Product & Solutions Strategies, Product Portfolio Strategies, Sales, Marketing, & Product Strategy, Sourcing & Procurement, Sourcing Execution, Sourcing Strategy & Execution, Stakeholder Alignment, Strategy Execution & Measurement, Strategy Frameworks & Models, Systems Integration, Technology Vendor Alliances & Partnerships
Pascal serves TI Vendor Strategy professionals in predicting and quantifying tech industry disruptions. Pascal is a recognized authority advising IT vendors and service providers on the shifting and consolidating IT services and outsourcing market, as well as underlying IT market dynamics. His research examines new constituencies of buyers and suppliers that are currently reshaping and recasting the IT services market.
In addition, Pascal regularly advises end user clients on their IT services and sourcing strategies, with a particular emphasis on outsourcing decision issues, RFP creation, and vendor selection and vendor management. His research spans the business strategies, operational processes, and portfolio elements required to achieve and sustain market leadership. For example, he co-authored Forrester's Big Idea on "Converged Service Delivery: The Missing Link In Achieving Business Flexibility." Pascal is a frequent public speaker and is regularly quoted by leading business newspapers and IT magazines, such as CIO Magazine, Computing, The Economist, the Financial Times, Handelsblatt, InformationWeek, and the International Herald Tribune.
Pascal joined Forrester in 2005 from META Group, where he was a European lead analyst and consulting director responsible for IT services and vendor strategy issues. Previously, Pascal came from Giga Information Group, where he was a senior analyst and solution program manager covering IT services and outsourcing topics, as well as the relevant vendor evaluation methodologies. Prior to joining Giga Information Group in 1997, Pascal was involved in management consulting projects at a Munich-based consulting company, mainly in the telecommunications and IT services area.
Pascal earned an M.A. in political science, economics, and modern history from the Ludwig-Maximilians-University in Munich, Germany.
The Coming Upheaval In Tech Services July 29, 2010 (Rating: 7) BookmarkPDF
The Evolution Of Cloud Computing Markets July 06, 2010 (Rating: 9) BookmarkPDF
EMEA IT Outsourcing Deals: 2009 Review June 07, 2010 BookmarkPDF
Market Momentum: IT Services And Outsourcing Market, H2 2009 April 13, 2010 (Rating: 10) BookmarkPDF
KPMG Is Looking To Expand Its M&A Business Beyond Transaction Services December 18, 2009 (Rating: 8) BookmarkPDF
Data Overview: IT Services October 2010 Receive an alert when this document is published: email RSS
BT Industry Leaders Will Focus on Business Outcomes, Not Offerings October 2010 Receive an alert when this document is published: email RSS
Organizing For Market Success -- Understanding The Key Roles And Business Functions For Service Provider Success October 2010 Receive an alert when this document is published: email RSS
English, German
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