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For Vendor Strategy Professionals
The Evolution Of Cloud Computing Markets
Upcoming Teleconference, September 08, 2010, 11:00 a.m.-12:00 p.m. Eastern time
Holger Kisker, Ph.D., Stefan Ried, Ph.D.
Looking through the current industry hype around cloud, Forrester believes cloud computing is a sustainable, long-term IT paradigm. Underpinned by both technology and economic disruptions, the cloud will fundamentally change the way technology providers . . .
For Vendor Strategy Professionals
Q3 2010 US And Global IT Market Outlook For 2010-2011
Upcoming Teleconference, September 09, 2010, 1:00 p.m.-2:00 p.m. Eastern time
Join us as we discuss Forrester's quarterly update of the US and global IT purchases outlook for 2010 and 2011 and our long-term market forecast.
For Vendor Strategy Professionals
Small And Medium-Size Business Mobility Initiatives Present New Vendor Opportunities In 2010
Upcoming Teleconference, September 14, 2010, 11:00 a.m.-12:00 p.m. Eastern time
Results from Forrester's Q1 2010 Enterprise And SMB Telecom And Networks Survey show that small and medium-size businesses (SMBs) with 20-999 employees are increasing their focus on mobility initiatives in 2010. SMBs are expanding their use of mobile . . .
For eBusiness & Channel Strategy Professionals
Driving Customer Service Goals With Chat: Best Practices For A Successful Chat Implementation
Upcoming Teleconference, September 14, 2010, 1:00 p.m.-2:00 p.m. Eastern time
Many online consumers want help from a live person when shopping online. In fact, 44% of online consumers say that having questions answered by a real person while in the middle of an online purchase is one of the most important features that a Web site . . .
For eBusiness & Channel Strategy Professionals
The Industry Essential: The US Insurance Market
Upcoming Teleconference, September 16, 2010, 1:00 p.m.-2:00 p.m. Eastern time
The insurance industry emerged on the other side of the financial crisis in relatively good shape, in comparison to their banking peers, but the crisis proved to be a catalyzing event for many insurers. Carriers and their distribution network are confronting . . .
For Infrastructure & Operations Professionals
Focus Your Infrastructure And Operations Budget On Three Key Initiatives
Upcoming Teleconference, September 21, 2010, 1:00 p.m.-2:00 p.m. Eastern time
I&O needs to focus the second half of 2010's budget on growth. Why? Because nearly half of the IT operating and capital budget is being set aside for new IT initiatives and increasing capacity to support business expansion. For I&O, this means . . .
For Vendor Strategy Professionals
Information Worker Use Of And Desire For Unified Communications
Upcoming Teleconference, September 22, 2010, 11:00 a.m.-12:00 p.m. Eastern time
Join us as we review Forrester's information about the appetite of information workers for unified communications capabilities. As information workers look to simplify their working lives and drive work/life balance, which tools and capabilities interest . . .
For Infrastructure & Operations Professionals
Selecting An Enterprise Backup Solution
Upcoming Teleconference, September 22, 2010, 1:00 p.m.-2:00 p.m. Eastern time
Many companies find backup to be a painful but necessary process, but it doesn't always have to be this way. If you're considering making a change in your enterprise backup environment, attend this teleconference to learn about the key features to consider . . .
For Enterprise Architecture Professionals
Jump-Starting Your Business Architecture Program
Upcoming Teleconference, September 23, 2010, 1:00 p.m.-2:00 p.m. Eastern time
Business architecture is the next big wave of opportunity for Enterprise Architecture professionals to play a significant role in creating business value. But creating a business architecture program is much more difficult than creating a technology-focused . . .
For CIOs
Empowered IT Strategy: How Can You Empower Employees To Solve Customer And Business Problems?
Upcoming Teleconference, September 27, 2010, 11:00 a.m.-12:15 p.m. Eastern time
You know it's happening within your organization. Your people &mdash using low-cost, accessible technology &mdash are connecting with customers and building innovative new solutions. In fact, more than one-third of your employees are harnessing . . .
For Technology Product Management & Marketing Professionals
Channel Partners' Plans And Problems With Cloud Computing
Upcoming Teleconference, September 27, 2010, 1:00 p.m.-2:00 p.m. Eastern time
Tech vendors are moving aggressively into the cloud computing market. But what does this mean for channel partners? What is their place in the cloud computing market/value chain? In this call, we present the results of a recent survey &mdash which . . .
For Interactive Marketing Professionals
European Social Technographics™ 2010: How Twitter And Other New Tools Are Changing Your Social Strategy
Upcoming Teleconference, September 28, 2010, 9:00 a.m.-10:00 a.m. Eastern time
In September, Forrester will introduce its 2010 Social Technographics&trade data &mdash featuring updated survey results from around Western Europe, as well as a new category of social behavior designed to reflect the effect of Twitter and other . . .
For Enterprise Architecture Professionals
The State Of B2B Integration
Upcoming Teleconference, September 28, 2010, 1:00 p.m.-2:00 a.m. Eastern time
Join us for a review of the results of our recent survey of 300 global enterprises that explored their current and future plans for B2B integration.
For Infrastructure & Operations Professionals
APM And BTM Market Analysis
Upcoming Teleconference, September 29, 2010, 11:00 a.m.-12:00 p.m. Eastern time
IT and business services have grown exponentially in size, diversity, and complexity over the past years. The intricacy of many transactional business services has reached a point where the range of issues coming from multiple dependencies is way beyond . . .
For Customer Intelligence Professionals
The Forrester Wave™: Online Testing, Q3 2010
Upcoming Teleconference, September 30, 2010, 11:00 a.m.-12:00 p.m. Eastern time
Interest in online testing is surging &mdash and for good reason. Much is at stake as the Web becomes increasingly pervasive in the customer experience. Using intuition to guess which content and promotions will resonate with visitors is risky and . . .
For Sourcing & Vendor Management Professionals
SaaS Systems Integrators Best Practices
Upcoming Teleconference, September 30, 2010, 1:00 p.m.-2:00 p.m. Eastern time
As the software-as-a-service (SaaS) market matures, so are the offerings and expertise around implementing these solutions. We're currently seeing a segregation of the systems integrators (SI) market of younger firms focused solely on SaaS and those large . . .
For Vendor Strategy Professionals
The New Era Of Computing Diversity — How The ICT Industry Is Broadening Out From The Wintel Monoculture
Upcoming Teleconference, October 04, 2010, 1:00 p.m.-2:00 p.m. Eastern time
The computing industry is exiting an era built mostly on general purpose, good-enough CPUs, servers, systems designs, software, Web apps, and client devices. Though these technologies and associated supplier business strategies will soldier on, vendor . . .
For Technology Sales Enablement Professionals
Why The Sales Force Is So Misunderstood
Upcoming Teleconference, October 12, 2010, 11:00 a.m.-12:00 p.m. Eastern time
Each month, Forrester analysts describe recent sales enablement trends, relate customer experiences, present best practices, and answer participants' questions.Do any of these comments sound familiar?