Best Practices For BPM Project And Program Success

Air Date: Thursday, August 19, 2010

Cost: $250


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Presented By:

Derek Miers

Derek Miers
Principal Analyst
Forrester Research, Inc.

Who should attend: Business Process professionals

Description:

With BPM projects springing up in most firms, a robust BPM project capability is now a competitive imperative. For those still standing on the sidelines, it is not a question of if they will engage in BPM-oriented projects, just a question of when.

This teleconference introduces a set of best practices for BPM project and program management and covers a range of topics from project selection/setup and business engagement/transformation to overall program management and the importance of an effective approach for process architecture.

Agenda:

  • The basics of BPM
  • Developing a BPM project framework
  • Starting up and engaging the business
  • Identifying a suitable BPM project
  • Developing the BPM business case
  • Key roles on the BPM team

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.

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