Empowered IT Strategy: How Can You Empower Employees To Solve Customer And Business Problems?

Air Date: Monday, September 27, 2010

Cost: $250


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Presented By:

Ted Schadler

Ted Schadler
Vice President, Principal Analyst
Forrester Research, Inc.

Who should attend: CIOs

Description:

You know it's happening within your organization. Your people — using low-cost, accessible technology — are connecting with customers and building innovative new solutions. In fact, more than one-third of your employees are harnessing mobile, social, video, and cloud technologies to solve customer and business problems. To harness this covert innovation, you must think differently, act differently, and govern differently. That's an empowered strategy. And it requires an empowered IT strategy.

Agenda:

  • Understand what lies behind the "consumerization of IT."
  • Create the systems and processes to empower employees while keeping them and your organization safe.
  • Learn from the best examples of empowered organizations how to create an Empowered IT strategy.

Related Research:

The HERO Index: Finding Empowered Employees

by Ted Schadler, Josh Bernoff, June 18, 2010

What Technology Populism Means For Tech Marketers

by TJ Keitt, June 28, 2010

Technology Populism Fuels Mobile Collaboration

by Ted Schadler, July 13, 2009

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