SaaS Systems Integrators Best Practices

Air Date: Thursday, September 30, 2010

Cost: $250


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Presented By:

Liz Herbert

Liz Herbert
Principal Analyst
Forrester Research, Inc.

Who should attend: Sourcing & Vendor Management professionals

Description:

As the software-as-a-service (SaaS) market matures, so are the offerings and expertise around implementing these solutions. We're currently seeing a segregation of the systems integrators (SI) market of younger firms focused solely on SaaS and those large global SIs that are building an offering around this new delivery model.

Both sides offer their strengths and weaknesses, and we've taked more than end users. The bulk of the projects discussed are built around the most mature SaaS offerings like Google Apps, Microsoft's on-demand offerings, Salesforce.com, and Workday.

This call highlights the key feedback we‘ve received from existing SaaS SI customers around planning, execution, governance, and measuring success for a SaaS deployment.

Agenda:

  • Examining the current state of the SaaS SI market
  • Discussing pain points for SaaS customers
  • Choosing a SaaS SI
  • Planning and managing a SaaS implementation project
  • Looking forward: Where is the SaaS market headed?

Vendors mentioned: Accenture, Aggressor, Appirio, Astadia, Bluewolf, Cognizant, CoreMatrix, Deloitte, HCL Technologies, Infosys, Model Metrics, Wipro

Related Research:

Systems Integration Spend Rebounds In 2010

by Liz Herbert, August 31, 2010

SaaS Adoption 2010: Buyers See More Options But Must Balance TCO, Security, And Integration

by Liz Herbert, May 19, 2010

Real-World Insights Into SaaS Implementation Success

by Liz Herbert, May 5, 2010

SaaS Valuation Criteria

by Liz Herbert, February 22, 2010

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