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Presented By:
Liz Herbert Principal Analyst Forrester Research, Inc.
Who should attend: Sourcing & Vendor Management professionals
Description:
As the software-as-a-service (SaaS) market matures, so are the offerings and expertise around implementing these solutions. We're currently seeing a segregation of the systems integrators (SI) market of younger firms focused solely on SaaS and those large global SIs that are building an offering around this new delivery model.
Both sides offer their strengths and weaknesses, and we've taked more than end users. The bulk of the projects discussed are built around the most mature SaaS offerings like Google Apps, Microsoft's on-demand offerings, Salesforce.com, and Workday.
This call highlights the key feedback we‘ve received from existing SaaS SI customers around planning, execution, governance, and measuring success for a SaaS deployment.
Agenda:
Examining the current state of the SaaS SI market
Discussing pain points for SaaS customers
Choosing a SaaS SI
Planning and managing a SaaS implementation project